CM
Christo M
1 reviews | Active since Feb 2019
16 Feb 2019, 18:23
Vodacom fibre is the worst
They was supposed to transfer our detail to an existing rooter. The first guy told me 2 hours and we are now 16 days later with no results. Vodacom fibre is the worst customer services ever. Their back office is not responding. Think twice
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Feb 2019, 11:03 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Feb 2019, 11:03
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
12 Mar 2019, 15:36Dear Christo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and we were unsuccessful. Should you still require assistance with your query, please contact our FTTH team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and we were unsuccessful. Should you still require assistance with your query, please contact our FTTH team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Vodacom's reply12 Mar 2019, 15:36
Official
Dear Christo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and we were unsuccessful. Should you still require assistance with your query, please contact our FTTH team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and we were unsuccessful. Should you still require assistance with your query, please contact our FTTH team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)