TC
T C
1 reviews | Active since Sept 2017
25 Jun 2021, 09:23
Vodacom Fibre is Sh*t
My Fibre has been down for the past 4 days now, from 22nd June. I've been calling several times and I still don't know why the line is down. SR***. At this point I'm tired of calling in for troubleshooting that has failed numerous times.
Vodacom is really messing with my livelihood, I'm working from home and had to incur additional costs to improvise for data. This is really unacceptable and I can't even get out of the contract as I still have to pay next month for this ****py month.
Their service interruptions of late are an inconvenience, we don't only use internet for fun.
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Replies (3)
Vodacom's replyOfficial
25 Jun 2021, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2021, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TC
T C's updateReviewer Update
25 Jun 2021, 12:48That's been tbe
TC
T C's update25 Jun 2021, 12:48
Reviewer Update
That's been tbe
TC
T C's updateReviewer Update
25 Jun 2021, 12:56@Vodacom That's been your default response and nothing good has come from it. Are you aware of the losses incurred already? Every minute I spend without internet is my work suffering.
TC
T C's update25 Jun 2021, 12:56
Reviewer Update
@Vodacom That's been your default response and nothing good has come from it. Are you aware of the losses incurred already? Every minute I spend without internet is my work suffering.