1 reviews | Active since Jun 2018
VODACOM FIBRE IS **** AND THEIR SERVICE IS ****!
WHAT A WASTE OF TIME AND MONEY! I HAVE 3 VODACOM CONTRACTS! 2 MOBILE AND 1 FIBRE. MY FIBRE HAS BEEN DOWN FOR 14 DAYS IN THE PAST 3-4WEEKS! NO ONE SEEMS TO BE ABLE TO HELP ME! THE SUBCONTRACTOR CAN'T HELP, NO CAN THE FIBRE HELPLINE. THIS HAS BEEN ESCALATED NUMEROUS TIMES AND NO ONE SEEMS TO DO NOTHING! WHAT A COMPLETE WASTE OF TIME AND MONEY! I HAVE CALLED THE FIBRE HELPLINE AND SUBCONTRACTOR ABOUT 100TIMES IN THE PAST 3-4WEEKS AND YET STILL NO HELP!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team