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Unathi M

1 reviews | Active since Mar 2021

01 Nov 2021, 18:37

VODACOM FIBRE IS *******

Vodacom Fibre service is the most useless ******* service provider . I have not been not having internet connectivity since 24th October. I have been calling Vodacom since, no one has actually contacted me or giving feedback. Technician was assigned but not even bother to come out and fix the problem. Please people do not even bother to do a contract with VODACOM. VODACOM is useless.

0
Replies (4)
Vodacom
Vodacom's reply02 Nov 2021, 06:56
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
UM
Unathi M's update02 Nov 2021, 15:05
Reviewer Update
My issue is still not been attended by you Vodacom , I don’t know how should I request you to respond to my connection problem. No one has contacted me yet
UM
Unathi M's update02 Nov 2021, 15:07
Reviewer Update
VODACOM fibre is a ******* company do not do Vodacom internet they have outsourced the services to many many companies including the call Centre , no proper communication or feedback given to clients.
UM
Unathi M's update02 Nov 2021, 15:08
Reviewer Update
Vodacom has zero customer service , what a bad company to be having a contract with