Vodacom Fibre is pathetic, no service ever

This is not my first time logging a Hello Peter complaint about Vodacom Fibre. I'm a loyal vodacom user for about 15yrs, and had Fibre for about a year now which seems to give me more problems than it works to be honest. I've had no Fibre for 2 weeks already, calls logged and absolutely nothing is happening and when u call in to find out, no sorry they busy, I must wait till they get to my request but your turn around time is 24-48hrs? Please change that turn around time, because it is absolutely false in every way. I have now cancelled my Fibreline as of this morning, now I need to wait 30 days and deal with your your *** service for another 30 days and I still don't have Fibre. If my Fibre issue is not sorted out before Friday, u can consider another loss to your business as I will close all my phone accounts as well and move on no problem as I don't want to deal with *********** service providers.