Vodacom Fibre is PATHETIC

Our Vodacom home fibre line has been out and was reported on 21st April, the helpline agent marked it urgent, a technician send a whatsapp message asking to confirm my address on 22nd April, I call the helpline again on the 23rd and get told they can only attend on the 25th April. ***, seriously? This is not the 1st time they have taken so long, the service is not bad, it's pathetic, it seems they only have 1 guy serving the whole country. Read what the other are saying about Vodacom and stay away from their pathetic offering