AVDW
Arnold Van Der Wat
1 reviews | Active since Mar 2017
19 Sept 2020, 11:07
Vodacom fibre is pathetic
After not resolving my problem for a week, not getting back to me, even speaking to a manager (Warren) and other empty promises om managers that will phone me back, I had no other choice but to cancel my contract. Only positive was that I was on a month to month contract. I feel sorry for the helpline consultants because the product and service is terrible that they have to support and the technical staff that they contract lies.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
19 Sept 2020, 13:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Sept 2020, 13:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AVDW
Arnold Van Der Wat's updateReviewer Update
25 Sept 2020, 12:31About a week to late, I cancelled my services with Vodacom and I'm not interested in Vodacom anymore.
AVDW
Arnold Van Der Wat's update25 Sept 2020, 12:31
Reviewer Update
About a week to late, I cancelled my services with Vodacom and I'm not interested in Vodacom anymore.
