JM
Jean M

1 reviews | Active since Jun 2019

28 Dec 2019, 18:32

Vodacom Fibre is nothing but a waste

I've had the most horrible experience with vodacom fibre. If you can avoid at all cost. The router and Fibre line was delivered and installed fairly quickly, which made me excited. However it has now been over a week that Vodacom has to activate my line, I'm still waiting. I've phoned everyday for the last 7 days, only to receive more reference numbers and more empty promises. Today I hear they will only be able to fix my internet on January 6...this is absolutely pathetic.

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2019, 11:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team