Vodacom fibre is killing me

I was called by vodacom to take up a fibre contract with them which I needed on the 8th february, since then I have been receiving the poorest service with this package deal and to top it of, my package has not been active till today but I was charge a prorata and for the month of March. I need assistance to get my issue resolved because I used this connection for my job and I am under performing with this on my mind and no internet connection. lastly I have filled so many service requests and disputes through the phone that I am drained.