Vodacom Fibre Is Inconvenient and *********** Staff

Item: Vodacom
Rating: 1
Author: Zukile J

I signed up for home fibre, I was given Lte ****le to use while I am waiting for the fibre installation. The ****le is supposed to come with 100Gb monthly, i connected but it only worked for few hours and depleted. I've been reporting this to Anastasia and calling the call centre but nothing has been resolved. I am furious that I'll have to pay for the service i am not getting.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Apr 2021, 07:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Apr 2021, 07:19

Official