BO
Brandon O

1 reviews | Active since Nov 2018

09 Nov 2018, 16:15

VODACOM Fibre is ***********

I am really ANGRY with this company. I was promised that my Fibre line was going to be working after SADV came to install the Fibre. I was just informed that it could take 3-7 working days for someone from VODACOM to bring me a router so that I can use the Fibre. The Fibre is up and running though, it just needs the router, which vodacom has! I signed up 3 weeks ago so they should have delivered it so SADV could install it! This is REALLY unacceptable service. Thank you SADV for all your hard work in trying to get us set up, BUT for VODACOM I am really disappointed in your company. If I don't get my router by Monday, you know what's coming your way! Please ensure that your CEO sees this.

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2018, 18:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team