BM
Brendon M

1 reviews | Active since Jul 2019

19 Oct 2019, 10:35

Vodacom fibre is horrible

Hi its me once again i am now going too start a review every time my fibre goes down who knows i met get famous vodacom fibre this has been the worst relationship ever in the 8 months we have been together you have faild too provide the service promised as per our contract on a obserd amount of occasions your call center agents have the same scripted story and honestly just waste my minutes my fibre goes down every day and there are always technicians working on the rooderpoort discovery base station and i cant wait till our contract ends so i can go with vumatel i dont recommend anyone ever uses vodacom fibre nonsense service and no matter how i try plea for them too fix the problem they never do

I hate vodacom fibre please have the ethical manner too contact me and resolve my issue i pay alot of money for this ****pie service

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Replies (1)
Vodacom
Vodacom's reply20 Oct 2019, 15:09
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team