MM
Moeketsi M
1 reviews | Active since Oct 2021
02 Jul 2025, 04:38
Vodacom fibre is giving bad service
I am Moeketsi in elansrand brads, I have been offline on the fibre for 2 weeks now. Vidacom promised to send a technician yesterday by 15:00, I had to log off work and wait till today no.techninician showed up. Called them and the lady told.me she is following up and will call back.latest by 17:00. Guess what ,nothing happened till today.Vodacom: Vodacom: Service request SR*** update to Open NoReply(2-16RWD6RE). This is the reference number they gave me, but it helps not as I still.call them everyday with no assistance given.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Jul 2025, 08:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jul 2025, 08:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team