WM
Wise M
1 reviews | Active since Nov 2025
04 Nov 2025, 10:26
Vodacom fibre is ****.
Vodacome fibre is ka#k...the service is second ****!! Imagine a turnaround time to reset a router as 24hrs, my services were disconnected by vodacom, for whatever reason their tiny brains tells them, i called they said nwa nwa...metrofiber disconnected, called metrofibre then they said vodacom disconnected, but hey...technician will help you in 24hrs...for heaven's sake i make my living online...the ****** technician will just hit a reset button to get me on again...so unbelieveable we stuck with this ****
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Nov 2025, 11:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2025, 11:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WM
Wise M's updateReviewer Update
05 Nov 2025, 11:29Vodacom has had the nerve to close the tickect query without resolving the query, now I am sitting on day 3 without connection!! This is a ****** network, no sense of urgency at all..they initially said it should take 12 to 24 hrs...im spending alot of money on this
WM
Wise M's update05 Nov 2025, 11:29
Reviewer Update
Vodacom has had the nerve to close the tickect query without resolving the query, now I am sitting on day 3 without connection!! This is a ****** network, no sense of urgency at all..they initially said it should take 12 to 24 hrs...im spending alot of money on this