JJ
Jeremiah J
1 reviews | Active since Mar 2024
01 May 2024, 21:55
Vodacom Fibre is confused
Vodacom Fibre is useless. I had a query with billing. It was resolved. I paid more than R7000 just so that I could resolve the query. It was then sorted and the normal R599 debit order went off on 22 April 2024. Come 1 May and they disconnect me AGAIN. PATHETIC SERVICE
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Vodacom's replyOfficial
02 May 2024, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2024, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team