Vodacom fibre is beyond pathetic

I feel compelled to share my extremely negative experience with Vodacom Fibre, as it has been nothing short of a nightmare. Despite being promised a 150mb line, my internet speeds consistently range from a pathetic 5-40 Mbps.

Contacting Vodacom's customer support has only added to my frustration. Instead of genuinely addressing the issue, they demand screenshots and unnecessary information, making the whole process more infuriating. It is clear that their priority is not to solve the problem, but rather to deflect blame and inconvenience the customer.

The intermittent outages I have encountered are equally exasperating. I have been left without internet access for extended periods, severely hindering my productivity and online activities. Vodacom's lack of urgency and transparency in resolving these outages is simply unacceptable.

Paying a premium price for such abysmal service is both disappointing and unjust. Vodacom's false promises and unhelpful customer support demonstrate a complete disregard for their customers' needs and satisfaction.

I strongly advise anyone considering Vodacom Fibre to look elsewhere for reliable and efficient internet services. Save yourself the frustration and wasted time by choosing a provider that genuinely values their customers and delivers on their promises. Vodacom Fibre has proven to be nothing more than a deceptive and unhelpful service, and I will be actively seeking an alternative provider.