Vodacom Fibre is absolutely useless
I have had a query since April , my line has not been updated, I have been paying for a service I have not received. I have even tried cancelling. No one gets back to me?!?!?!?!? I have logged numerous tickets and have spent hours on the phone. All I want is to cancel my Vodacom Fibre and get my billing query resolved. They can't give me feedback.
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Vodacom's replyOfficial
03 Sept 2020, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team