TB
Thabile B

1 reviews | Active since May 2021

13 Mar 2026, 16:17

VODACOM FIBRE IS *******

I called Vodacom for a new installation for Vuma and I directly taken to safe save. I send my details as requeusted and I am given an easy pay number to pay. I pay using the easy pay number I got from them. Next thing they active the old route which I have no idea where is that route that they actived. I call in to explain that I log a call for a new line and Vuma active the old line for what I dont know. VODACOM AGENTS TELLS ME THAT IS MY FAULT THAT I QUICKLY PAID WITHOUT EXPLAINING MY SITOUTION.

VODACOM PLEASE ADVISE WHO WAS I SUPPORT TO EXPLAIN TO IF YOU SENT A SELF SERVICE TO ME AND THE RUDNESS OF YOUR AGENT TO SAY IT MY FAULTY IF NO ONE CARED TO EXPLAIN. THE TICKET NUMBER IS SR***

I REGRET GOING BACK TO YOU VODACOM AND I WILL NOT ADVISE ANYONE TO CONNECT YOU BECAUSE YOR DERIVCE IS ******* :(

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Replies (1)
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Thabile B's update13 Mar 2026, 17:16
Reviewer Update
I called Vodacom for a new installation for Vuma and I directly taken to self servic .I send my details as requeusted and I am given an easy pay number to pay. I pay using the easy pay number I got from them. Next thing they active the old route which I have no idea where is that route that they actived. I call in to explain that I log a call for a new line and Vuma active the old line for what I dont know. VODACOM AGENTS TELLS ME THAT IS MY FAULT THAT I QUICKLY PAID WITHOUT EXPLAINING MY SITOUTION.

VODACOM PLEASE ADVISE WHO WAS I SUPPORT TO EXPLAIN TO IF YOU SENT A SELF SERVICE TO ME AND THE RUDNESS OF YOUR AGENT TO SAY IT MY FAULTY IF NO ONE CARED TO EXPLAIN. THE TICKET NUMBER IS SR**********09

I REGRET GOING BACK TO YOU VODACOM AND I WILL NOT ADVISE ANYONE TO CONNECT YOU BECAUSE YOR SERIVCE IS ******* :(