1 reviews | Active since Aug 2019
VODACOM FIBRE IS A WASTE OF TIME
And so yet again I have an issue with the Vodacom fibre department. I sent through a relocation request on the 15 July and to date no one has come back to me to let me know when I can expect to be relocated and be back online. The service... well... there is no service! There is fibre in my unit as I was residing with my daughter who was / is with Vumatel. She moved out on the 27th July, requested for relocation on 29th July, and had her fibre relocated and restored to her new home on Thursday 1 August. Now that is what you call service!! Meanwhile, here I wait for someone to get back to me to tell me how much longer I need to wait to be connected.... 3 weeks, and not a single phone call to me to advise of progress. Numerous emails sent, and no reply to any of those either. Your service... or lack thereof... sucks!!!
