Vodacom Fibre is a no go!

Getting Vodacom fibre is proving to be such an insurmountable hurdle. After multiple calls to customer care, not a single person can tell me what the status of my fibre installation is. Every consultant promises feedback and yet nothing. If it's so difficult to get support at the point of sale one can only imagine the kind of service I will receive from you should I encounter any problems in future. I am working from home and a stable internet connections is vital. Why am I the one working hard to give you my money? It should be the other way around. If you guys are finding it so difficult to provide me with the service in a timely manner please cancel the whole thing, come get your router so that I can go with competent service provider.