AK
Ansie K
1 reviews | Active since Aug 2019
31 Oct 2019, 12:11
VODACOM FIBRE IS A NO-GO
Don’t do your Fibre through Vodacom. They offer you a FREE Interim LTE Access Subscription, but by the time you receive same, the Fibre installation, that doesn’t work, has already took place and the FREE Interim LTE been disconnected. I’m sitting now with both, nothing is working, going backwards and forwards between Vodacom Clearwater, Fibre Help Center and the installer. I use internet for my business and needless to say, loosing work and clients. Thank you Vodacom for messing up everything.
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Replies (2)Vodacom's replyOfficial
31 Oct 2019, 13:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply31 Oct 2019, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
AK
Ansie K's updateReviewer Update
31 Oct 2019, 17:05Same old story.
AK
Ansie K's update31 Oct 2019, 17:05
Reviewer Update
Same old story.
