Vodacom Fibre is a nightmare to deal with!!!!

Vodacom. Seems like everytime I want to make changes I have to go through the CEOs office. Last time only when I complained on the CEOs facebook page did I get attention. I will do so on Friday. So I asked to have my fibre relocated a mere 200m in the same complex because the house was sold. Voda said I needed to fill in some forms. After 2-3 days I finally had all the docs. Then 1-2 days lateran email comes in that they cant move it because Im owing. I had the same story when I app****, told I owed Voda which was interesting since apart from 1 prepaid about 15yrs ago I had never been a voda customer. After I asked what I owed voda, I was simply told its a mistake and all will be updated, I can re-apply which I did and succeeded. The same thing is going on now, my 2nd d/o went off today correctly but Im still being told 1 month after applying for fibre relocation that Im in arrears but I'm not. Sort out your issues!! I'll paste this long story on your CEOs facebook again to be there for all eternity (feel free to chek out my last post, its still there) on Friday morning 9am.