Vodacom Fibre is a nightmare, choose another brand.

I wish there was a no star rating for even this one star they don't deserve it.

My journey started on the 26th of June 2024 and today is the 14th of August and I still do not have internet.

I logged a move with Vodacom Fibre on the 26th of June because you need to log it 30 days in advance, I gave them more than 30 days because I only moved on the 1st of August. Tell me why I still don't have internet? every time I call there is an error made by someone and whilst I am losing money because I am not working, I can't work without internet. I planned my move so well ahead to avoid these issues but yet Vodacom still managed to mess it up and put me at a disadvantaged as their customer.

Vodacom then decides to send me an LTE Router on the 7th of August, while I wait for Fibre Installation, the installation I logged in June. Guess what? an error was made again and they only sent me router without a simcard. They then tell me to go buy a simcard from a Vodacom store and they will do a swimswap and it will work after 3 hours, its now the next day and nothing is working and I still do not have internet and Vodacom is silent. I wonder what error has been made this time