Vodacom Fibre is a joke! You'll have better luck pumping water out of a rock!

I started off with high hopes just to be disappointed in Vodacom yet again. Vodacom does not communicate and they do not log your activation requests to VUMA! I have spoken to 16 consultants now and phoned 23 times and still, my line is not active.

I requested/ordered a VUMA Fibre line via Vodacom om 6 June 2022. The VUMA box was installed on 17 June 2022. From 17 June I had to wait for 5-days before Vodacom logged the issue with VUMA to assist with a service activation (although I phoned numerous times to get a status report). Yesterday, 22 June 2022 Britelink arrived to replace the Fibre box with a new box saying that the line was decommissioned 3-times and that is why they are replacing the box with a new one. I was also instructed by the installation guy and Vodacom to wait another 6-24 hours for the activation. THE LINE IS STILL NOT ACTIVE and VUMA informed me that VODACOM did not submit the request to activate the line... what an absolute joke. This affects my work and just overall is bad service. I would not recommend Vodacom Fibre to anyone.