1 reviews | Active since May 2016
Vodacom Fibre is a Joke, use the red and use it for a nose..
Worst experience ever, avoid dealing with Vodacom Fibre, they use delay tactics and have so many excuses when you contact them (if you can talk to a manager). I just wanted a faster speed and requested on the 11th (explained my story too many times) I still don't have my new router my speed is still the same and who knows when I will get my next call to sort this out. I was dealing with Jeanette Khuzwayo and Dashni from Canceling/Renewing, Devronicia Bosman is the apparent Manager who contacted us and yet here we are, still in the same boat as a month ago, pathetic service and apparently I cant just cancel and move forward with a new provider, its a whole process with people you cant get hold of, stay away from Vodacom Fibre!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
