Vodacom fibre is a joke

Since having my fibre installed I have had it down for days on end more than 6 times already. No permanent resolution. Always fixed to go a month or so then I have the same f*****g problem again!!!!!!! But I must be paying in full and on time otherwise they suspend services. What about the times I go for 2 weeks without service because between Vox and Vodacom nobody can fix the problem permanently. But I must be the idiot that pays on time for such ****py service. The last visit from the technician he plainly said they have to redo the cables from the street to my house, but he said they wont just do that. They will only do it when they think it's necessary. So when the f**k is it necessary when I have had a history of fibre down or intermittent connectivity. For heavens sake can you just f*****g fix this f*****g problem once and for all. Otherwise just refund my money prorata and I move on to more competent people