LF
Laurence F
1 reviews | Active since Feb 2013
04 Mar 2019, 15:50
Vodacom Fibre is a joke
Vodacom Fibre installation is a complete joke. After 5 site visits, it still doesn't work. You cannot get hold of anyone to at least report it isn't working.
If Vodacom comes to your area trying to get your account for Fibre/ ISP "services" - don't fall for them. Go for some other provider - maybe it helps?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Mar 2019, 16:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2019, 16:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Mar 2019, 15:35Dear Laurence,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have rep**** to your query via email requesting more info. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have rep**** to your query via email requesting more info. Regards Consumer Website Team(SA)
Vodacom's reply05 Mar 2019, 15:35
Official
Dear Laurence,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have rep**** to your query via email requesting more info. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have rep**** to your query via email requesting more info. Regards Consumer Website Team(SA)