LP
Laylaa P
1 reviews | Active since Jun 2021
05 Jan 2023, 11:50
Vodacom fibre is a disaster
Vodacom Fibre = USELESS Unless you want to be calling every week about how your fibre line is down and have them take ages to fix it only for it to break a week later, I suggest you don’t use this service provider. Absolutely terrible service. Terrible customer service. They just don’t care. You can call them they’ll tell you they are escalating it but nothing happens. No one even calls you. If you’re considering it…just don’t.
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Replies (1)Vodacom's replyOfficial
05 Jan 2023, 12:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jan 2023, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
