Vodacom fibre is a call centre is 98% completely ***********

So my fibre in my house please saga continues! It is now 7 months since I start with my quest for fibre from Vodacom. I finally got Vumatel to install the fibre line on Monday the 13th of January only to be informed that I will need another router or something from Vodacom. I called the *** help line and was assisted by Atepe. Dear Atepe tried her best spent a lot of time on the phone with my wife and son and at the conclusion of the call said things should be sorted in 24-48 hours. We roll on Thursday 16th and I have spent an 1 holding on the phone waiting for Luthando the Team Leader to tell me when, where or how my fibre/router or problem will be solved. Amazingly enough the constant lack of performance has only made me more convinced that I should look for another supply option. Surica refused to give me her manager's name or contact details so that this process could be expedited/elevated. VERY DISAPPOINTED AT THIS POOR SERVICE AND ATTITUDE.