Vodacom fibre is a **** be careful!!!!!!!!!

Vodacom fibre is a total ****!!!!!!!!!!!!!! I signed up with a guy called Roy he promised there is no hidden agenda with the fibre deal which was R599 pm 3 months I an sms to say that line has been discontinued and my installment will now be R699 without my consent I then message Roy on whatsapp he advised me that I need to call the billing department they promise to fix this mess after I emailed them screenshots of the chats between myself and where he states I need to pay R599 Vodacom agent later claimed that it's ***** that the sales person Roy captured my account for R699 without my consent I was told I signed to this agreement which mean someone signed on my behalf I never signed anything to say I will upgrade to R699 I then got a call from complaints to say that the error is on their side they will fix the mess up till today nothing is fixed all they do is close the ticket of complaint but nothing is ls solved I was also told that my service is being cancelled ed yet again without my consent I didn't even request that my fibre needs to be cancelled People please make sure you have your evidence as Vodacom sales team is dishonest just to make sales and on top of that the call centre agent is in competent and unprofessional they lack customer services they don't even know how to answer a call Vodacom fibre is the biggest ****