VODACOM Fibre is a ****

I submitted a complaint with Vodacom fibre and the issue is still not resolved. They keep on billing me for the service that is no longer in use. I wrote several emails to them and they r not responding to my emails and the last person who called me in March this year promised to resolve and treat this matter with urgency. I’m surprised that today I receive an sms from VVN debt collectors say I must pay R3549.28. Can I take this matter to claims court because Vodacom fails to resolve this issue. I requested them to send me a report that shows when was the last time I used their service, they promised to do that but up until today this was never done instead they keep on billing me. THIS IS NOT FAIR, I CURSE THE DAY I USED THEIR SERVICES AND I WOULDN’T RECOMMEND IT TO ANYONE. I guess it’s about time I take this to twitter May be I can get assistance that I require.