BD
Byron D
1 reviews | Active since May 2015
05 May 2021, 22:19
Vodacom Fibre is ****!!!!
Vodacom Fibre service centre is a useless bunch of email pushing idiots!
My fibre has been down for 13 days now! 13 DAYS! And despite numerous phone calls and multiple escalation emails to Vumatel - nothing has happened.
Its the same story everytime I call - we will get you feedback and escalate!
What the actual **** Vodacom????
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Vodacom's replyOfficial
06 May 2021, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team