VODACOM FIBRE INTERRUPTIONS

Our residential area has been interrupted regularly recently.... Since joining a WhatsApp group for our neighbourhood Vodacom Fibre on 27 October, we have been offline on the following days: 27 October, 10 November, 14 November, 18 November to 19 November, 21 November, 27 November, and again. This doesn't even include the times reported on the group we were removed from prior to these dates because Vodacom instructed the group to be shut down ( which was managed by one of their employees) We call to complain, to which the call centre replies that the problem has been escalated to the technical department. That is a lot of days that we pay for, that we don't receive any feedback. Surely, the management have realized that there is a serious problem in our neighbourhood. What has to happen for us to receive your attention Vodacom? You are going to lose a lot of contracts if you don't tend to this issue. We are waiting for your response. Our businesses and studies depend on it!