CW
Cathie W

1 reviews | Active since May 2021

19 Oct 2022, 20:59

Vodacom Fibre installation SUCKS

If I could do a minus star, I would. I see Vodacom doesn't even bother to reply to these reviews. Vodacom installed fibre on my fibre ready connected to Vodacom retirement village Thursday 13 October 2022. There was no signal, a maintenance team was promised and many calls, emails, Facebook and Twitter complaints later, ****** all has happened and I'm told to be patient. I work from home, Vodacom, you've just made it impossible to do so. Now what?! Thanks for nothing.

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Replies (1)
Vodacom
Vodacom's reply20 Oct 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team