OS
Obed S
1 reviews | Active since Mar 2009
01 May 2023, 12:27
Vodacom Fibre installation servive non-existent.
A fibre line contract was activated on 11 April 2023, the router installed on 13 April, and since then they simply could not activate the line. Each follow-up call gives the same answer, which is they will find out, but nothing ever happens afterwards. It is further impossible to get any manager to speak to you; they are clearly just there to sit in meetings and accomplish nothing. What a shame for a once competent company to become like this!!!
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Replies (1)Vodacom's replyOfficial
01 May 2023, 13:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2023, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
