RM
RP M

1 reviews | Active since Oct 2013

08 Feb 2021, 17:22

Vodacom Fibre Installation - Poor Service

I have been waiting for my fibre to be activated for 5 days now, from the time I called to log a request to activate my line I have not been able to get assistance. I have called a total of 6 times and have had no one call me back or assistance in this matter. Your service is pathetic.

0
Replies (2)
Vodacom
Vodacom's reply09 Feb 2021, 07:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RM
RP M's update17 Feb 2021, 20:57
Reviewer Update
Thank you so much for wasting my time and energy, I really appreciate it.
I've gone on to find help from another service provider.