Vodacom Fibre Installation OTN faulty

Item: Vodacom
Rating: 1
Author: Steffnie A

I have been battling to get my Fibre up and running for the last two weeks. All I hear is that it has been escalated but still no joy. I have been using my phone’s data for streaming, work and social media. I have been a customer since 1996 and is really thinking about moving my account. I need this sorted NOW! Please!! Why is it such a pain?!

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Replies (1)

Vodacom's replyOfficial

28 Feb 2021, 22:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Feb 2021, 22:03

Official