Vodacom fibre installation not happening

So another guy phoned me yesterday and said hes gonna look into my fibre installation problem and let me know asap. Well guess what, he didnt. Vodacom customer service for PAYING clients is up to ****. Always full of promises and zero actions. We going on month 7 now... paying for uncapped fibre, but getting a piece of **** 400gb lte instead. Oh and did I say the lte is off 50% of the time?!?!?! They cant even tell you what your data usage is nor can you self check. This isp giant is merely a *****! So sick of it I bet you Im gonna get another call tomorrow from a vodacom person thats gonna promise me the moon and stars again...