Vodacom Fibre installation - load of empty promises

Vodacom's Fibre installation department are literally the worst internet service providers I have ever come into contact with. I app**** for Fibre over a month ago. Vodacom was quick to take on details and to sign us onto services but has not delivered on anything. Every time I call the installation department on ***, I speak to a new person who tells me the same thing: "We have emailed the installation department and somebody will get back to you on the installation date" . I've been told this by over 8 different people and nobody has called me back, nobody! My "30 day installation" period has come and gone and still nobody has contacted me. I cannot believe the service I have gotten from Vodacom and the empty promises from the organisation's personnel