IN
Indran N
1 reviews | Active since Aug 2022
09 Aug 2022, 19:50
Vodacom fibre installation
Waiting for response for fibre connection for the past month , being talking to more than 10 consultants , Thabang , has still not contacted me , consultant promised to call me before 2pm on Saturday , guess what , still waiting ,this is the WORST bunch of clowns you can get to get a response from .They even escalated it to the senior person , guess what , still waiting for him or her to contact me Usual answer someone will contact you within 48 hours , it’s now gone +~700 hours still no fibre connection, how great is this company
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 Aug 2022, 08:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 08:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
IN
Indran N's updateReviewer Update
10 Aug 2022, 15:05Can it be before the weekend
IN
Indran N's update10 Aug 2022, 15:05
Reviewer Update
Can it be before the weekend
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Indran N's updateReviewer Update
16 Aug 2022, 08:15Instead of communicating via this medium can a consultant call me so that I can explain myself
I find this vey unprofessional of Vodacom to communicate in this manner
I find this vey unprofessional of Vodacom to communicate in this manner
IN
Indran N's update16 Aug 2022, 08:15
Reviewer Update
Instead of communicating via this medium can a consultant call me so that I can explain myself
I find this vey unprofessional of Vodacom to communicate in this manner
I find this vey unprofessional of Vodacom to communicate in this manner
IN
Indran N's updateReviewer Update
22 Aug 2022, 12:30You dumb heads have still not contacted me
IN
Indran N's update22 Aug 2022, 12:30
Reviewer Update
You dumb heads have still not contacted me