Vodacom fibre- Installation delay

I am long term client of Vodacom. Signed up for Vodacom fibre. I am now waiting for Vodacom to install the fibre. I have tried for the last 2 weeks to get a date from them, with no success.

The call centre was very helpful, however the installation department has been pathetic.

I would like Vodacom to tell me if they are able to arrange the installation, i have spoken to Frogfoot and they have been very helpful, however, they indicated that Vodacom installation department is not given them any information.

If i have no feedback by COB today, I will cancel my order and go to another service provided who can service my request more efficiently.

Come on Vodacom, respond.. I have been your client for a very long time. Regards