JH
Johannes H
1 reviews | Active since Dec 2013
30 Apr 2019, 11:09
Vodacom Fibre installation
I am not very happy with Vodacom Fibre service. They are quickly to do the application and get all the approvals, but the installation takes ages! They need to get openserve just to configure my ONT box but they cannot do that. Why can I not directly phone openserve to get a date, have to work via Vodacom, and that takes forever
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Apr 2019, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JH
Johannes H's updateReviewer Update
30 Apr 2019, 11:40Thank you, I will be awaiting your communication!
JH
Johannes H's update30 Apr 2019, 11:40
Reviewer Update
Thank you, I will be awaiting your communication!
JH
Johannes H's updateReviewer Update
02 May 2019, 08:45Good day,
Still no communication!
Regards,
Johannes
JH
Johannes H's update02 May 2019, 08:45
Reviewer Update
Good day,
Still no communication!
Regards,
Johannes