WT
Wesley T
1 reviews | Active since Feb 2019
14 Feb 2019, 10:35
Vodacom Fibre installation
We've recently had Fibre installed in our estate. Vodacom was quick to have me sign up to the Fibre package that they offer. It has been 3 weeks since I've signed up and the contract has been approved but no one has contacted me for installation. I have been in contact with one of the agents that say the will get back to me and nothing has come of it. Poor service to say the least
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Vodacom's replyOfficial
14 Feb 2019, 10:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2019, 10:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team