Vodacom Fibre - Incorrect debt orders

Vodacom Fibre - You have now become a very big disappointment to a long standing faithful vodacom customer.

I received an invoice dated 01/12/2020 and noticed a very high account and over charges made to my account. I called and received an SR number on 9/12/2020 as you had over charged me R958.39 for an account that should on be R659 P/M. My debt order was taken off on 28/12/2020 for the overcharged invoice.

I have called twice since then, today being the last attempt (04/01/2021) and still have no answers and no refund into my account for the over charge.

How can you debt order me for services we do not have and still have the audacity to debt order me 3 weeks are inquiring for the incorrect invoice received? Is that not theft??

Regards, a very disappointments vodacom client!