Vodacom Fibre *********** employees

For the past 3 weeks I have been without a fibre connection. We moved house and requested that my service be transferred to the new address. Now three weeks later and countless calls to the Fibre Support Centre, speaking to Nathi, Nita Xoli Nathaniel and Jason no progress is made. The call centre agents look on the system and tells me that the procedure is being followed. The fly in the ointment is a person called Pearl. This individual must be the most *********** employee I have ever come across. Short on her heels are the "managers" looking after this "process" (note the quotes, I am being sarcastic). I am writing this review knowing full well that it is not going to make a difference, but just hopefully someone with a backbone at Vodacom will have the guts to pick up a phone and call me back. Oh yes, I expect to pay the full price for a service not rendered and a bungled installation. Those "managers" need their performance bonuses, right?