Vodacom Fibre - *********** and unprofessional

Vodacom Fibre services is absolutely *********** and unprofessional!!

I called to cancel my fibre services, the consultant who assisted me informed me that I would not pay any penalty fees whatsoever. Then I got an invoice stating that I need to pay an amount. I queried this and I got a call from Clint October (Fibre Support) informing me that even though the consultant misinformed me, I still have to pay and that it is my duty to read the terms and conditions. So basically, this means that Vodacom can misinform their clients without any repercussions. Additionally, while on the call with Clint, there was so much noise and disturbance in the background! It seemed as if his colleagues were disturbing him - so much so that he had to tell the person to stop disturbing him, as he is on a call. Is this how Vodacom treats their customers? By giving them false information and treating them with such unprofessional behaviour? I will be taking this matter to ICASA is it cannot be allowed that a service provider is allowed to give out false information without any repercussions.

STAY AWAY FROM VODACOM!!!