1 reviews | Active since Apr 2018
Vodacom Fibre Incompetence and zero service
My vodacom fibre has been down for days. I am getting zero service. The call centre does not call me back like all 3 agents promised, my emails get ignored. I have had issues with the service provider since the day of installation. I have never experienced worst service. Not a single attempt from their side to solve the problem. Unacceptable!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Nicolaas Swart,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per email confirmation received.
Regards
Randall
Good Day Nicolaas Swart,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per email confirmation received.
Regards
Randall