Vodacom Fibre Incompetence

On the 1st of March 2022 I upgraded my speed and till this day the 22nd March nothing has happened. Each time I call I get told different stories, upgrade takes 1-5 days, another one said 14 days then it was 7 days and today I spoke to Nomsa who said it’s 30 days. Can someone please deal with this blatant incompetence. A person by the name of Precious was apparently assigned my case abs till this day she has not made any contact with me. The most annoying part is that she keeps lying and writing notes on the system stating that she tried to call me and yesterday I’m told she put a note to say she got in touch with me which is a BiG LIE. Not sure how this business is run. I have been a Vodacom customer for the last 17 years and this is the treatment I get. Shane in you and as soon as my contract expires I’m out together with my whole family. Thanks for Nothing