DO
Dawne O
1 reviews | Active since Dec 2024
01 Feb 2026, 10:55
VODACOM FIBRE INADEQUACIES
Good morning. 26 Jan our home internet went down. After numerous calls and 1 technician visit after waiting 4 days, the technician told us what we knew. The internet was down cause it is not getting a signal. He could not repair the splitter box. More calls have not escalated this problem to anyone that can fix this. SR ***. Any suggestions how I can get my office up and running again so that I can work?
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Vodacom's replyOfficial
01 Feb 2026, 12:49Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2026, 12:49
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team