TC
Thomas C
1 reviews | Active since Dec 2023
06 Dec 2023, 20:45
Vodacom Fibre in Mindalore
Terrible service from Vodacom Fibre in Mindalore Royal Cradle, my fibre has been down since mid-July and I’ve been waiting for a technician since. Was so annoying is Vodacom send me monthly bills which apparently I’m owing R3700.. for what??? In fact Vodacom Fibre owes me two week of the month of July. Been calling the customer care with no help was so ever, can they take out you useless fibre out of my house and the s**** the bill.. SO ANNOYED😡😡
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Vodacom's replyOfficial
07 Dec 2023, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2023, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team